Returns & Exchanges

We want you to be fully satisfied with your 686 technical apparel, which is why we offer a 30-day return window for all unwashed and unworn items in their original packaging. Please note that all returns must include original tags to be eligible for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Follow the prompts to generate a prepaid shipping label and print it directly from your browser or email confirmation.

  • 3.
    Pack and Ship

    Securely pack your gear in its original shipping box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.

  • 4.
    Receive Refund

    Once our warehouse receives and inspects your items, we will process your refund to the original payment method within 7-10 business days.